Audit: Vets agency wastes $28 million on failed computer system

As reported by the Sacramento Bee:

California’s state auditor has labeled yet another California government technology project an expensive failure.

The California Department of Veterans Affairs has spent nearly $28 million on a system that launched years later than planned, wastes staff time and has not been fully implemented, according to an audit released Thursday by state Auditor Elaine Howle.

The audit marks the latest in a long string of California government technology failures. The auditor previously found data security weaknesses and unsatisfactory oversight on technology projects. Additionally, a payroll system update spiraled into chaos, licensing board software was delayed, and a tax and fee system stalled.

Howle’s latest audit found the Department of Veterans Affairs started with a plan to implement a comprehensive computer system so veterans who receive rehabilitative, residential and medical services would get “consistent and integrated care” no matter which facility they visited throughout the state. The idea was approved in 2006.