Thousands can’t get licenses after paying DMV early

DMVBogged down by long customer wait times, California’s Department of Motor last fall tried to ease the pressure in its offices by sending license renewal notices much earlier than usual.

It backfired.

The DMV sent renewal notices to Californians 120 to 150 days before their licenses were scheduled to expire. But the department’s technology could only accept payments 115 days before a license’s expiration.

As a result, thousands of customers across the state who immediately paid online or by mail for their renewals are now in limbo, waiting for a card that may never arrive in the mail. Some have not gotten their money back. …

 Click here to read the full article from the Sacramento Bee

Comments

  1. The Captive says

    Wow this must be in Sac. It is not so bad in areas outside of Sac. If you make a reservation they will take care of you sooner . Then if you have to get that REAL ID then be ready in case it is not as they want it and send you back for more proof that you are YOU and perhaps not an illegal.

  2. Funny thing I never got a renewal letter. Kind of like I never got a mail in ballot even though I live in an are that only takes mail in ballots. I tried to make an appointment with the DMV almost 2 months early but the earliest appointment I could get was over a month after my license would expire.

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